Available positions

Kick-start your career in eCommerce as a Technical Support Intern at Stenik.

Stenik is a well-established leader in the development and strategic management of large-scale eCommerce solutions in Bulgaria.

We are the technology partner behind some of the largest online stores in Bulgaria. Our expertise is focused on leading eCommerce platforms such as Magento (Adobe Commerce) and Shopify. We ensure the stability and functionality required for the success of companies like Ozone, Douglas, Galen, H8S, Aiko, Lilly Drogerie, Hippoland and other market leaders.

At Stenik, we have a favorite saying: "We create professionals." Many of today’s top Project Managers and Senior experts started right here – through our internship program, driven by ambition and curiosity.

Now we are opening our doors to the next generation of talent eager to learn how these large-scale businesses truly operate.

We are looking for a Technical Support Intern who wants to look "under the hood" of Magento (Adobe Commerce) and Shopify and begin their professional journey.

This is not a coffee-running or call-center internship. This is an intensive internship program where we invest in you and your skills. You will enter the "kitchen" of eCommerce, learn from the best in the industry, and understand how some of the most heavily loaded online stores in Bulgaria are operated.

Your career path at Stenik (The Infinite Game): We play the long game. The goal of this internship is not to remain an intern.

1. Start: Learn the fundamentals as an Intern.
2. Level Up: Prove yourself and become a Technical Support Specialist.
3. Future: With experience and strong soft skills, your path can lead to a Project Manager role.

What will you do and learn?

• You will go through structured training in Magento and Shopify.
• You will learn eCommerce terminology and processes.
• You will assist with handling incoming client requests (First-Level Support).
• You will learn to distinguish a "bug" from a "misconfiguration".
• You will perform basic configurations in admin panels (products, categories, content).
• You will learn business communication and teamwork with developers and QA specialists.
  
  

You are not alone: We know the beginning can be challenging. That is why you will not be thrown into the deep end. You will have a personal mentor – an experienced team member who will guide you, answer your questions, and help you "eat the frog" (tackle difficult tasks) until you become independent.

What are we looking for in you?

(Zero Experience, 100% Motivation) We do not expect you to have professional experience.

We do expect you to have:

• Technical literacy: A genuine interest in how websites and technologies work.
• eCommerce power user: An active user of online stores and mobile shopping apps.
• Logical thinking: A love for solving puzzles (Why doesn’t this work?).
• Willingness to learn: This is the most important quality – you must be "hungry" for knowledge.
• Good command of English: To read documentation and navigate admin panels.
• Communication skills: Clear and effective written and verbal communication. 
• Integrity: Not being afraid to ask when you don’t know something.
• Attention to detail, because sometimes the devil really is in the details.

What do we offer?

• Paid internship with a duration of 6 months and a real opportunity for a permanent position upon excellent performance.
• Working hours: Monday – Friday (08:00 – 17:00)
• Work location: On-site internship at the Stenik office (with an option for home office after the internship).
• Unique know-how: Knowledge that is not taught at university.
• A friendly environment: A team that supports each other, has fun together, and knows how to celebrate success.
• Benefits package:
  
  - Additional health insurance;
  - Food vouchers;
  - Multisport card;
  - Performance bonuses;
  - Additional paid leave;
  - Birthday and newborn gifts;
  - Team buildings (that are genuinely fun);
  - A team culture where you can truly be yourself.

Ready to start?

If you want to become a sought-after eCommerce specialist in the future, Stenik is the right place for you. Apply by filling out the form below and sending us your CV. Please answer the following questions in the free text field:

1. Imagine a client asks how to make a specific setting in Shopify, but you have never done it before and do not know the answer. Your mentor is in a meeting and cannot help immediately. Describe step by step how you would proceed over the next 30 minutes.
2. Review your favorite online store (or one of Stenik’s projects). Tell us one thing you really like about it and one thing you would change or improve if you were part of the team.

 We are not looking for the "perfect candidate" on paper. We are looking for a person with the right mindset and a strong desire to learn and grow.

Stenik is waiting for you!